Frequently asked questions
The Canteen Online Shop team is here to help – if you have a question that is not covered below, feel free to contact us
When will this year’s new designs be available for purchase?
Each year we release new designs in time for National Bandanna Day. Our 2024 bandanna design range is available here.
How much is shipping?
We offer two shipping options: standard ($7.00, 7-10 working days) and express ($12, 1-3 working days). Our shipping is a flat rate, no matter how many bandannas you order or where you live in Australia.
When will I receive my order?
If you have opted for standard shipping, you should receive your order within 10* working days. Your order will be picked, packed and posted by Canteen within 2 working days of receiving your order.
If you have opted for express shipping, you should receive your order within 3* working days. Your order will be picked, packed and posted by Canteen within 1 working day of receiving your order. You will receive your tracking information by email once your order has been sent.
Can I fundraise for National Bandanna Day?
We’d love for you to host a fundraiser for National Bandanna Day. Visit bandannaday.org.au for more information.
When is National Bandanna Day?
We celebrate National Bandanna Day on the second last Thursday of October each year. Bandanna Day is returning in 2025 and will be bigger and better than ever before! Don’t miss your chance to be part of an unforgettable celebration to support young people who face the challenges of cancer every year.
Fill out the expression of interest form at bandannaday.org.au and be the first to receive all the exciting details on how you can get involved in this special day dedicated to raising funds and awareness for a great cause.
What size are the bandannas?
Standard size bandannas are 56cm x 56cm. This year we have also introduced a range of large bandannas which are 66cm x 66cm.
Where are the bandannas manufactured?
The bandannas are manufactured and packaged in China. This is to keep costs to a minimum to ensure that we can raise as much
money as possible in order to support our young people.
All offshore suppliers are officially accredited and contracted by our local supply chain. To gain accreditation, offshore suppliers must
show compliance to all relevant international trade laws and standards, which includes meeting standards on the matter of fair trade
and ethical standards relating to factory workers and other employees.
Where are the face masks produced?
Our face masks are made in the EU by an Australian owned and operated company. Costs are kept to a minimum so we can direct
more resources to supporting young people affected by cancer.